๐Ÿ“ฌ Customer Requests Review

299 active in funnel ยท daily digest ยท generated by GitHub Actions

๐Ÿ’ก This is a sample digest with fabricated data โ€” but every section below uses a section type the production code actually supports (kpi, list, status_breakdown, stuck, recent, group_by). Hover the purple dots for what's configurable ยท click any title, ticket, status, or counter to see the live Jira query behind it.

๐Ÿ“ŠKey metrics view in Jira โ†—

section type: kpi
Open
127
New (7d)
12
Closed (7d)
18
Critical open
8

โš ๏ธStuck โ€” no status change in 30+ days view in Jira โ†—

4 flagged ยท section type: stuck
TicketSummaryStatusIdleAssignee
PROJ-0488 Salesforce sync edge case for accounts with custom-field overrides In Progress 89d Alice Chen
PROJ-0844 Webhooks dropped after retry threshold for high-volume tenants To Do 54d (unassigned)
PROJ-0807 Audit log truncation on enterprise plans during peak hours In Review 47d Ben Martinez
PROJ-0901 Bulk import error messaging unclear for partial-success cases Awaiting Customer 33d Carol Park

๐Ÿ”ฅCritical & high priority โ€” open view in Jira โ†—

showing 5 of 12
TicketSummaryAssigneePriorityStatusStuck
PROJ-1024SSO login intermittently fails for SAML usersAlice ChenHighestIn Progress31d
PROJ-1018Billing webhook silently drops retries after 3 failuresBen MartinezHighIn Review18d
PROJ-0982Onboarding email duplicated when invite resent within 5 minCarol ParkHighIn Progress12d
PROJ-0964Dashboard widget timeout on accounts with 1k+ projectsDavid SinghHighTo Do8d
PROJ-0931CSV export drops Unicode chars in customer-facing reportsElena RussoHighIn Progress5d

๐Ÿ‘ฅTop customer accounts view in Jira โ†—

showing 5 of 14 ยท section type: group_by
Northstar Logistics โ€” 18 open
  • PROJ-1024 โ€” SSO login intermittently fails for SAML users
  • PROJ-0982 โ€” Onboarding email duplicated when invite resent
  • PROJ-0901 โ€” Bulk import error messaging unclear
Pacific Foods โ€” 14 open
  • PROJ-1101 โ€” Filter persistence broken across page reloads
  • PROJ-0844 โ€” Webhooks dropped after retry threshold
Meridian Health โ€” 11 open
  • PROJ-1100 โ€” Email notifications delayed by ~15 min
  • PROJ-0931 โ€” CSV export drops Unicode chars
Atlas Manufacturing โ€” 9 open
  • PROJ-0964 โ€” Dashboard widget timeout on large projects
Continental Energy โ€” 7 open
  • PROJ-0807 โ€” Audit log truncation on enterprise plans

๐Ÿ“‹Pipeline snapshot view in Jira โ†—

total: 127 active
Awaiting Triage 10
Reviewed 22
To Do 38
In Progress 42
In Review 15
Blocked 0

๐Ÿ†•Created in last 24 hours view in Jira โ†—

3 new
TicketSummaryReporterPriority
PROJ-1102Cannot export project data to CSV from Reports pageCustomer ยท Northstar LogisticsHigh
PROJ-1101Filter persistence broken across page reloads in Issues viewCustomer ยท Pacific FoodsMedium
PROJ-1100Email notifications delayed by ~15 min for some usersCustomer ยท Meridian HealthMedium

โœจWant sections beyond the 6 built-ins?

extend by chatting with your LLM

The previews above show what the current code produces out of the box. For richer sections โ€” composite scoring, customer pressure buckets, component health matrices, money columns โ€” paste one of these short prompts into Claude Code / Codex / Cursor in your forked repo and the assistant extends the renderer for you:

๐ŸŽฏ Composite "worth engaging today" scoring
"Add a new section type called weighted_score that ranks tickets by criticality ร— customer value ร— roadmap fit. Show top 10 sorted by score with a 'why this one' explainer column."
๐Ÿ’ฐ Deal-value column in group_by
"In my group_by section, add a 'deal_amount' custom-field column right-aligned with money formatting (e.g. $60k). Sort groups by total deal value descending."
๐ŸŒŸ Customer pressure index (bucketed stat cards)
"Add a section type called buckets that classifies customers into High pressure / Watch / Healthy / New voices and renders as 4 colored stat cards."
๐Ÿงฉ Component health matrix
"Add a section type called matrix that cross-tabs components (rows) against statuses (columns), with cell counts and a 'signal' dot (green/amber/red) based on roadmap-alignment percentage."
๐Ÿค–
Want this for your own Jira?

Copy the interactive handoff prompt from the README and paste it into your favorite AI assistant (Claude Code, Codex, Cursor, Windsurfโ€ฆ). It interviews you in plain English โ€” which board, what time of morning, which channels โ€” and configures the entire workflow. ~20 minutes end to end.

Open the handoff prompt โ†’ View on GitHub